All guests are to have a valid visa (if required) and international passport with a minimum of SIX months’ validity from the date of entry into Indonesia and to ensure that they have more than 4 empty pages in their passports for immigration entry visa stamp.
Cocotinos will not be responsible for any inconveniences and incidentals caused by the failure of the guest to undertake this responsibility (including the verification of visa requirements).
If any of Cocotinos guests should be refused entry into Indonesia, for any reason whatsoever, Cocotinos reserves the right to apply the “No-Show” cancellation policy.
Travel Insurance & Dive Insurance
Travel Insurance is strongly recommended for all guests staying in Cocotinos. For diving guests, the insurance should provide coverage for scuba related injuries and international evacuations in addition to other standard travel insurance policy coverage. The insurance policy should cover international emergency evacuations, trip cancellations, baggage loss, hospitalisations, medical treatments including hyperbaric recompression, etc.
Cocotinos will not take any responsibility whatsoever for any expenses that may be incurred through lack of adequate insurance coverage taken up by the guest.
Cocotinos shall assume that the guest has duly been recommended the benefits of having suitable travel insurance.
Dive Certification Proof
All guests participating in recreational guided or unguided scuba activities must present their dive certification card and/or dive log book for verification. Cocotinos and/or Odyssea Divers reserves the right to reject any dive participation or suggest a refresher course if any scuba participant is unable to perform dive skills at level deemed safe to continue participation in normal diving activities.
Cocotinos and/or Odyssea Divers reserve the right to reject any participation in scuba diving activities if dive certification proof is not presented upon request.
No refunds will be granted if any guest is rejected from participating for reasons beyond the control of Cocotinos or Odyssea Divers (ie. failure to provide proof of dive certification/qualification or health problems) from any activities that has been prepaid.
Discharged of Liabilities
Cocotinos, Odyssea Divers and its associates act only as service providers for the transportation, accommodation, scuba diving activities, boating activities and other principal service. We accept no responsibilities for civil unrest, terrorism, strikes, illness, epidemics, accidents, injuries, damage, loss and theft, quarantine, customs regulations, changes in flight itinerary, delays, deportation or refusal of entry by immigration authorities and other circumstances beyond Cocotinos control.
All guests participating in any form of scuba and skin diving activity (including boating, snorkelling) must sign Liability Waiver & Assumption of Risk form(s).
Cocotinos reserves the right to make any alterations to any itinerary as deemed necessary. Cocotinos also reserves the right to cancel the whole itinerary or any part of the itinerary for any reason, including an insufficient number of participants, inclement weather, logistics, mechanical, safety considerations, etc.